Customers
Customer stories.
How companies use PromethistAI Empower, Engage and the Relational Intelligence Engine, told with each customer.
2× · Conversion, in two months
Empower · Retail banking · Case studyConversion more than doubled in two monthsČeská spořitelna ran the Empower coaching programme with more than 600 bankers. The business numbers went up, the bankers reached for the tool, and the bank's own educators found it easy to run. It is now scaling to the entire retail network of 2,800+.Read the case study →
500,000+ · Customers reached
Empower · Banking industry · Case studyTeaching half a million customers to spot the scam before it costs themČeská spořitelna put a fraud-awareness digital human inside its own banking app, then let it run a live scam on the customer, mid-lesson, to find out whether the lesson had landed.Read the case study →
24 / 7 · Nonstop operation
Promethist Engage · Case study · PragueFuture Lab: the nonstop bank of the future.A year-long collaboration between Promethist and Česká spořitelna to design, build, and deploy a relational digital human that greets every visitor, controls the entire branch, and operates 24/7. The first nonstop bank branch in the Czech Republic.Read the case study →
90%+ · Found it a useful service extension
T-MobileT-Mobile: relational intelligence as the future of B2B customer careA rollout that validated what comes after scripted automation: digital personas that hold real conversations, integrate with enterprise systems, and are trusted by 91% of users on first contact, in one of Europe's most demanding B2B segments.Read the case study →