AI coaching and role-play for client-facing teams
And AI agents for your customers

Your client prepared with AI. Did your team?

Increase productivity. Improve performance. Grow customer value.

PromethistAI Empower is the AI coach and role-play partner that prepares your reps, advisors and managers for the conversations they'd rather avoid, rehearses the hard part with them and builds the advisory and consultative skills those conversations depend on. Engage brings the same approach to AI conversations with your customers.

Or watch the two-minute film →
Diane, a role-play client, mid-conversation in an Empower rehearsal
Role-play · Diane, 34 · Price conversation00:42
"Fifteen years a customer. What does this cost me?"
Coach · your turnLead with the price, in one sentence. Then ask what she actually uses.
Amazon Alexa PrizeFour-time finalist, gold in 2021
The new first meeting

Everyone is better informed. Few feel better understood.

Last night your client asked their own AI. It knew their history and answered in seconds. This morning they meet your rep, who has a CRM record and fifteen minutes.

11:48 p.m.The client's AIKnows the whole story. Compares every option.
8:45 a.m.Your repA CRM record and fifteen minutes.
9:00 a.m.The relationshipWon or lost in the next twenty minutes.

You can finish a transaction. Or start a relationship.

Productivity and performance

AI should deliver more than efficiency. It should improve business performance.

Most companies invest in AI to increase productivity. Saving time is only the beginning. The bigger return comes when people use that time to perform better in the conversations that drive revenue and relationships.

Increase sales productivityHelp your teams make better use of their time and their opportunities.
Improve commercial performanceStronger discovery, advice and consultative selling, where conversion is decided.
Accelerate readinessOnboarding and sales training with realistic practice and expert coaching for everyone, not only the few a manager can reach.
Grow customer valueBetter guidance at every step of the customer journey, for stronger relationships and retention.

Reducing the cost of a conversation and increasing its value are two different problems.

PromethistAI Empower · AI sales coaching and role-play

One coach for everyone who meets your clients. Before and after every meeting that matters.

For sales enablement, L&D and frontline managers: your playbooks, product launches and sales training become practice your people actually do, between real meetings. The coach picks the step each person needs next.

01
LearnProducts, methods and approved answers, in short sessions that fit between meetings.
02
PrepareWho the client is, what they want, what could go wrong. Ten minutes, before you walk in.
03
RehearseRole-play the hard part with a client who pushes back: the price question, the complaint, the objection you dread.
04
DebriefWhat worked, what didn't, and the one thing to try next time.
05
GrowEach session builds on the last: what you practiced and where you got stuck decide what comes next.

Role-play is the practice. Progress is the point.

See how Empower works →
A sales rep holds a phone showing an Empower coaching session
Relational Judgment

The right answer isn't always the right help.

A good coach knows when to give a straight answer, when to ask, when to challenge and when to wait. Asking more is not always better. Ours makes that call in every session, based on what this person needs next. We call it Relational Judgment, and every Relational Agent we build works this way.

Diane"Just tell me what this costs me."
You"Great question. The premium plan comes with a lot of extras, and..."
Coach"Pause. She asked about cost twice and you answered with features. What is she worried about?"
You"Paying for something she doesn't use."
Coach"Then start there. Try again."
The coach stopped and asked. It didn't hand over a script.
Customer story · Banking

One coach per banker. Now scaling across a major European banking group.

Bankers prepare for client meetings with Empower on their phones, in their own language, and practice the advisory conversation before it happens.

"Now I ask that question on my own. I don't need the coach in my ear to do it anymore."
Investment advisor at a major European banking group
Read the customer story →
Industries

Started in banking. Built for teams that meet clients.

More industries
A Digital Human greets visitors at the Future Lab reception
PromethistAI Engage · Customer-facing AI agents

Help customers understand their options and take a sound next step.

Engage is a customer-facing AI agent. It finds out why customers came, explains their options in plain words and in their language, and brings in the right person from your team, with the context, when it should. It works within what your company approves, by voice and text or as a Digital Human, on your website, in your app or on a kiosk in your branch.

How we're different

Built for the moments that decide the relationship.

Empower and Engage are Relational Agents: AI counterparts designed to help people make decisions, develop abilities, reach goals and receive useful guidance in context.

If you chooseWhat it does wellWhat PromethistAI adds
An AI assistantFast answers, drafts and research.Practice and coaching for the conversation itself, where your people still have to perform.
A role-play toolRealistic practice with fast feedback.A coach around the practice: preparation before, a debrief after, and one advisory and consultative method throughout.
A Digital Human vendorA lifelike face and voice for your AI.An agent that decides when to answer, ask or hand over, with or without a face.
Doing nothingNo rollout and no new cost. The relationship still rests on a few top performers.Everyone on the team prepared like your best one.
Compare AI sales coaching tools →

Built for regulated industries.

ISO 27001 certifiedHosted in the EU or the US

Our agents prepare, challenge and support. Your people decide.

A team coaching session with a Digital Human on a wall screen

Built by the team that reached the Amazon Alexa Prize final four times, and won gold in 2021.

New York and PragueMeet the team →
Questions buyers ask

The short answers.

What does PromethistAI do?

PromethistAI is the Relational Intelligence company: it builds AI coaches and Digital Humans for the people who sell, advise and serve. Empower is the AI coach and role-play partner for employees: it prepares them for important conversations, rehearses them through role-play and debriefs afterward, building the advisory and consultative skills those conversations depend on. Engage is a customer-facing AI agent that helps customers understand their options and take a sound next step, by voice and text or as a Digital Human, and hands over to your people when it should. Both are Relational Agents and run on the Promethist Relational Intelligence Engine. We build technology; the advice and the accountability stay with your people.

What is AI role-play coaching?

An employee practices a real conversation with an AI that plays the client, then gets feedback. Empower adds a coach around the role-play: it prepares the employee before the meeting, debriefs afterward and carries what to work on into the next session.

How is Empower different from a role-play tool?

Many role-play tools give you realistic practice and fast feedback. Empower adds a coach around the practice: it prepares people before the meeting, debriefs afterward and decides whether the next step is to answer, explain, ask, challenge or rehearse, based on how each person has been doing. We call that choice Relational Judgment.

How does Empower build advisory and consultative skills?

Scenarios can be built and scored around what good advice looks like: understanding the client's situation first, explaining the options and trade-offs, and recommending a sound next step. Your experts decide what good sounds like, so people practice advising, not only pitching.

How does Empower support sales enablement?

Enablement teams use Empower to turn playbooks, product launches and sales training into practice. Reps rehearse the conversation with an AI client, get feedback from the coach and come back to it before real meetings. Managers see who is ready and what each person should practice next.

What is a Digital Human?

A Digital Human is an optional face for an AI agent: an avatar people talk to by voice or text, on a kiosk, a website or in an app. Engage can use one where a face helps and works by voice and text alone where it doesn't. Either way, the agent works out why the customer came, answers in their language and hands over to the right person with the context.

Is it safe for a regulated business?

PromethistAI is ISO 27001 certified. Our agents prepare, challenge and support, and your people decide. Security documents are available on request.

What do we provide, and how does a pilot work?

Your experts approve the scenarios, content and scoring. We build and run the rest. A pilot runs with one team, against productivity and performance measures agreed up front.

How is it priced?

Pilot, Production and Enterprise plans, scoped to your team and use case on the first call.

You can finish a transaction. Or start a relationship.

Book a demo
Bring one conversation your team finds hard. In 20 minutes, we'll show you the coach on it.