Industries · Healthcare and life sciences

Where accuracy and trust meet in a conversation.

AI coaching for clinical research and life sciences teams. Customer-facing AI agents for patient-facing front desks.

Clinical research associates, site start-up teams and patient-facing staff hold conversations where precision matters and trust is fragile. Empower helps them practice those conversations before they happen.

Conversations teams rehearse

  • A monitoring visit with a busy site
  • Negotiating a site contract and budget
  • Explaining a protocol change
  • A difficult conversation with an investigator
  • Welcoming an anxious visitor at reception
Why it matters

Protocols are learned. Conversations are practiced.

Knowledge fades fastOne training session per protocol is quickly forgotten when the real visit comes.
Sites are busyEvery conversation with a site has to be clear, short and respectful of their time.
Trust mattersPatients and site staff need to feel they are dealing with someone careful and well prepared.
PromethistAI Empower

Practice for clinical research and site teams.

Scenarios can be built with your clinical experts around your protocols and processes. People rehearse with an AI counterpart and get coached on every attempt.

Onboarding and rampNew team members practice the visits and calls of their first months.Explore →Negotiation and high-stakes meetingsSite contracts and budgets, rehearsed before the call.Explore →Difficult conversationsRaising issues with a site, constructively.Explore →Compliance conversationsApplying the rules in conversation, not only in a course.Explore →
PromethistAI Engage

A calm welcome at the front desk.

Engage can greet visitors, answer practical questions and direct them to the right place or person. It does not give medical advice.

Reception and front deskGreeting visitors and answering practical questions.Explore →Branch and lobby conciergeDirections and the right person, at any hour.Explore →Service practice with Digital HumansFront-desk staff practice sensitive situations.Explore →

Bring the conversation your team prepares for most.

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